WLA and G4 aim to minimize the impact of problem gambling by promoting a worldwide accreditation program for gaming industry operators and suppliers. Both certifications reinforce IGT's commitment to be a responsible vendor and demonstrate the effectiveness of the responsible gaming technology it provides to gaming operators worldwide.
"IGT provides innovative technology, solutions, and services, and it's our responsibility to create solutions that help our customers protect their players," said Robert K. Vincent, IGT Executive Vice President, Administrative Services and External Relations. "IGT prides itself as an industry pioneer, and these re-assessments help demonstrate our leadership."
Following IGT's latest assessment, WLA Senior Corporate Social Responsibility Manager Mélissa Azam said, "Responsible gaming is clearly embedded into IGT's goals, governance, and management process, and is a key component of its corporate culture. The WLA fully supports the recertification and congratulates IGT on its contribution to responsible gaming."
A WLA-approved assessor, EY, conducted an informed, complete, and impartial assessment of IGT's lottery and digital operations to determine its WLA recertification. EY provided an independent auditor's report on the alignment with the eight sections of the WLA standards, including research, employee programs, product and service development, remote gaming environment, advertising and marketing communications, client awareness, stakeholder engagement, and reporting.
To maintain G4 certification, IGT was independently assessed to confirm that the company goes above the industry standards of providing player protection tools and responsible gaming information on gaming machines. G4 also requires vendors to make a commitment to research, dedicated policies, and employee training.
"G4 is proud to announce that after last year's initial G4 accreditation, IGT has also passed the intermediate audit of 2018, which can only be achieved by showing a strong commitment to continuous improvement," said Pieter Remmers, a member of the G4 Board of Directors. "It is a true testimony to the dedication of IGT and its employees at every level to working collaboratively on corporate sustainability and responsible gaming."
IGT continues to reinforce its commitment to responsible gaming in its lottery, digital, and gaming operations by adhering to eight globally adopted Responsible Gaming Guidelines; working collaboratively with its Responsible Gaming Working Group; launching tailored employee e-learning courses on responsible gaming and problem gambling; and continually updating and following its global advertising and marketing communications Code of Principles.
